Privacy Policy

 

At Soierie, accessible from soierie.com, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or make a purchase from our site, we may collect certain information, including:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through third-party payment providers)

Device Information

  • IP address
  • Browser type
  • Time zone
  • Cookies and browsing behavior on our website

This information helps us improve your shopping experience and process your orders efficiently.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order or customer support inquiries
  • Provide shipping updates and order confirmations
  • Improve our website and customer experience
  • Detect fraud and maintain security
  • Send occasional promotional emails (only if you subscribe)

We do not sell, rent, or trade your personal information to third parties.

Payment Security

All payment transactions are processed through secure third-party payment providers. We do not store or have direct access to your full credit card information.

Cookies

Our website uses cookies to improve functionality and analyze website traffic. Cookies help us understand how visitors interact with our site and allow us to improve our services.

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may share limited information with trusted third-party services that help us operate our website, including:

  • Payment processors
  • Shipping carriers
  • Website analytics providers

These third parties only receive information necessary to perform their services.

Data Protection

We implement appropriate security measures to protect your personal information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data where applicable

To make a request, please contact us using the email below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@soierie.co